Q1. ARE YOU INSURED?
Answer: Yes! We are fully insured for personal injury and damage.

Q2. WHICH ONE OF YOU IS BRONSON AND WHICH ONE IS JOHNSON?
Answer: Actually, neither! Bronson Johnson is the name of the gentleman who created our sister company in Milton, Vermont over 15 years ago! When we opened The Ottawa area chapter of the company, we decided to keep the name

Q3.  WILL YOUR PRODUCTS HANDLE THE ICE AND SNOW?
Answer: Absolutely! We use nothing but the highest quality material available.

Q4. HOW MANY DOWNSPOUTS SHOULD I HAVE ON MY HOUSE?
Answer: The number of Downspouts required is dependant on the configuration of your home. FYI, the general rule of thumb is one downspout for every 40 linear feet.

Q5. IS A LEAF-SCREEN NECESSARY?
Answer: No, not in all situations. In many new developments there are no mature trees therefore it is not necessary to invest in leaf screens. We do recommend a Leaf Screen for homes with mature trees in the area. We also recommend Leaf Screens for homes with metal roofs or roofs which make your eavestroughs susceptible to sliding ice and snow loads, such as a skylight.

Q6. WHAT TYPE OF FASTENING SYSTEM DO YOU USE?
Answer: We have searched throughout North America to find, what we believe to be, the strongest "Hidden Hanger" in the market. In fact, we secured exclusive rights  to sell this hanger in the Ottawa Region. Our Hidden Hanger’s are installed every 16" on center along with a bead of silicone on the backside of all eavestroughs to ensure there are no gaps between the fascia and newly installed eavestrough.

Q7. WHAT SIZE EAVESTROUGHS DO YOU INSTALL?
Answer: We use 5", 0.032" thick material. This is the thickest material available in Ottawa.

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